The popular rhetoric that it costs five times more to acquire a new customer than retain an existing one is extremely relevant in today’s business environment as organisations endeavour to do ‘more with less’.

MLP CRM and Loyalty, the latest addition to the Marketing Lounge family, was set up to provide expert advisory and engagement program deployment to help organisations form stronger relationships with their customers and gain incremental value by doing so.

Using cutting-edge CRM techniques we help clients to gain deeper, richer insights into their customers and to develop segmented and personalised campaigns that build long-term relationships and transform valued customers into powerful brand advocates.

We feel genuinely passionate about offering our clients solutions that are simple, tangible and measureable, in order to prove the value in each activity.

Our goal is simple; to help connect our clients with their customers to develop a trusted mutually beneficial relationship.

We work tirelessly to achieve this goal.